Terms of Service

These Terms (“Terms”) govern your use of the services offered by Combi (Martin Pflug - IT-Dienstleistungen), including custom Minecraft plugin, mod, and tooling development.

These Terms apply to contracts concluded with both entrepreneurs (Unternehmer, § 14 BGB) and consumers (Verbraucher, § 13 BGB). Where mandatory consumer-protection law provides more favorable rights than these Terms, the statutory rules prevail. Section 11 sets out additional provisions that apply only to consumers.

1. Scope of Services

The Service includes the design, development, and delivery of custom software such as Minecraft server plugins, mods, or related tools. The specific scope, features, and deliverables will be agreed upon in writing before work begins.

2. Deliverables

• Unless otherwise agreed, deliverables are provided in compiled form (e.g., .jar files).
• Source code may be provided if explicitly agreed in the project contract.
• Documentation and configuration examples are supplied where necessary for correct usage.

3. Payment and Invoicing

All prices are in EUR unless otherwise agreed. Invoices are due immediately upon receipt unless payment terms are explicitly stated otherwise.

Kleinunternehmer (§ 19 UStG): No VAT is charged or shown on invoices.

4. Revisions and Support

• Minor bug fixes and adjustments related to the original scope are included for 7 days after delivery.
• Feature changes, expansions, or additional requests are considered new work.
• Long-term maintenance contracts can be agreed separately.

5. Client Obligations

• The client must provide all necessary details (server version, plugin dependencies, environment constraints) before development starts.
• The client is responsible for testing the deliverables in their environment and reporting issues promptly.

6. Intellectual Property

Unless otherwise agreed, all rights remain with the developer. The client receives a license to use the deliverables for their own servers and projects.

7. Liability

No guarantees are made regarding compatibility with third-party plugins, mods, or future versions of Minecraft or its mod loaders. Within the limits of mandatory statutory law, liability is governed as follows:

• Liability is unlimited for damages resulting from injury to life, body, or health caused by intent or negligence, for damages caused by intent or gross negligence, and for liability under the German Product Liability Act (ProdHaftG).
• For breach of essential contractual obligations (Kardinalpflichten) caused by simple negligence, liability is limited to the foreseeable damage typical for this type of contract.
• Any further liability — in particular for consequential damages, loss of profit, data loss not arising from a Kardinalpflicht breach, or downtime — is excluded.
• The above limitations apply correspondingly to my employees, agents, and subcontractors.

It is the client’s responsibility to maintain regular backups of their server data, configurations, and other digital assets.

8. Termination

Either party may terminate before delivery. Work completed up to that point will be invoiced. Refunds for delivered work are not provided due to the nature of digital goods.

9. Governing Law and Jurisdiction

These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers habitually resident in another EEA member state, mandatory consumer-protection provisions of their country of residence remain applicable. For entrepreneurs, place of jurisdiction is the provider’s business location, unless mandatory provisions require otherwise. For consumers, statutory jurisdiction rules apply.

10. Changes to Terms

These Terms may be updated from time to time. Updated versions will be posted here with the “Last updated” date and apply only to contracts entered into after the publication date of the new version. Existing contracts remain governed by the version that was accepted at the time of contract formation, unless the parties agree otherwise in writing.

11. Consumer-Specific Provisions

The following provisions apply if the client is a consumer within the meaning of § 13 BGB (a natural person concluding a legal transaction for a purpose that cannot predominantly be attributed to commercial or independent professional activity). Where mandatory consumer-protection law provides more favorable rights, the statutory rules prevail.

11.1 Pre-Contractual Information

Before contract conclusion, consumers receive the following information in accordance with § 312d BGB and Art. 246a EGBGB:

• Identity of the provider: Martin Pflug - IT-Dienstleistungen, Zwickauer Straße 10, 08112 Wilkau-Haßlau, Germany; e-mail: martin.pflug.it@gmail.com.
• Essential characteristics of the service: design, development, and delivery of custom Minecraft plugins, mods, or related tools; the specific scope is agreed individually before work begins.
• Total price: stated in the individual offer; in EUR; no VAT shown (Kleinunternehmer, § 19 UStG).
• Payment and delivery: invoice issued upon delivery; deliverables provided as compiled software files via electronic transmission.
• Statutory warranty rights exist (§§ 633 ff. BGB for works contracts or §§ 434 ff. BGB for purchase contracts, as applicable).
• Contract language: German or English. The contract text is not stored beyond what is needed for invoicing and statutory record-keeping.

11.2 Right of Withdrawal — General

If you are a consumer and conclude a distance contract for non-custom, pre-existing digital services, you have a right of withdrawal under §§ 312g, 355 BGB:

Withdrawal instruction. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of contract conclusion. To exercise the right of withdrawal, you must inform me (Martin Pflug, Zwickauer Straße 10, 08112 Wilkau-Haßlau, Germany; martin.pflug.it@gmail.com) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, I shall reimburse all payments received from you without undue delay and not later than 14 days from the day on which I am informed about your decision. I will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.

Model withdrawal form:

To: Martin Pflug - IT-Dienstleistungen, Zwickauer Straße 10, 08112 Wilkau-Haßlau, Germany; martin.pflug.it@gmail.com. I/we () hereby give notice that I/we () withdraw from my/our () contract for the provision of the following service: ________________ Ordered on () / received on (*): ________________ Name of consumer(s): ________________ Address of consumer(s): ________________ Signature of consumer(s) (only if this form is notified on paper): ________________ Date: ________________

(*) Delete as appropriate.

11.3 Premature Loss of Withdrawal Right for Digital Services

If you expressly consent to me beginning performance of the service before the end of the withdrawal period, and confirm your awareness that this consent results in loss of the withdrawal right upon full performance of the contract, the right of withdrawal expires once the service has been fully provided (§ 356 (4) BGB).

11.4 No Withdrawal Right for Custom-Made Software (§ 312g (2) No. 1 BGB)

For software developed individually to your specifications or clearly tailored to your personal needs (e.g. a Minecraft plugin built to your custom requirements), no right of withdrawal exists pursuant to § 312g (2) No. 1 BGB. The vast majority of plugin and mod commissions fall into this category. You will be informed about this exception in text form before contract conclusion.

11.5 Statutory Warranty

Consumer statutory warranty rights under §§ 633 ff. BGB (works contracts) or §§ 434 ff. BGB (purchase contracts) apply and are not excluded. The statutory limitation period is two years from acceptance / delivery (§ 634a (1) No. 1 BGB or § 438 (1) No. 3 BGB).

11.6 Jurisdiction for Consumers

For consumers, statutory rules on jurisdiction apply. The provider’s-seat jurisdiction clause in Section 9 does not apply to consumers.

11.7 Consumer Dispute Resolution (§ 36 VSBG)

I am not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

Contact

For questions regarding these Terms, please contact:

• E-mail: martin.pflug.it@gmail.com
• Discord: @klauskingstone